What does open-heart surgery have to do with corporate leadership?
Everything.
When people ask me where I learned to leadāunder pressure, with clarity, and across highly skilled, high-stakes teamsāI donāt point to a business school or boardroom.
I take them straight to the OR.
Because the leadership lessons I learned while literally holding lives in my hands are the same ones I now teach executives, founders, and high achievers. Whether you’re navigating a merger, managing burnout, or simply trying to lead better, these principles can change the game.
Let me take you inside the operating roomāand show you how to lead like a surgeon.
The Real Test of Leadership Happens When It All Goes Sideways
It was 2:00 a.m.
We were hours into an emergency bypass surgeryātextbook procedure, until suddenly, it wasnāt.
The heart stopped responding. Blood pressure plummeted.
And every eye in the room turned to me.
These are the moments we fantasize about avoiding in leadership. But real leadership isnāt proven when things are easyāitās revealed when things go wrong.
āLeadership isnāt about having all the answers. Itās about making the right callāunder pressure, with clarity, and in real time.ā
So how do you become that kind of leader?
Lesson 1: Stay Calm in the Chaos
When the pressure rises, the room takes emotional cues from you.
Panic is contagious.
But hereās the good news: so is calm.
In surgery, I learned to slow my mind while the world around me was speeding up. Instead of asking āHow do I fix everything?ā, Iād ask:
- Whatās the one thing I can do right now?
- What action will buy us time or stability?
That same mindset applies in the boardroom, during product crises, or in heated negotiations. Break the problem down. Narrow your focus. Lead one decision at a time.
š” Try this: In high-stakes meetings, take a beat to breathe before speaking. That micro-pause communicates steadinessāand gives you control.
Lesson 2: Communicate Like Lives Depend On It
(Because Sometimes They Do)
In the OR, ambiguity is dangerous.
I didnāt have the luxury of vague language.
It was never āCould you maybe hand me that thingy?ā
It was: āScalpel. Now.ā
Even under pressure, I had to be clear, direct, and concise.
And I carried that exact same skill into every boardroom, consulting room, and strategy session Iāve led since.
Whether you’re guiding a team through change or giving performance feedback, clarity beats cleverness. Every. Time.
Pro tip: Great leaders follow up. In surgery, I didnāt assume someone heard meāI had them repeat back the instruction. In business, donāt just delegateāconfirm alignment.
Lesson 3: Trust Your TeamāBut Empower Them First
In surgery, my field of vision was literally limited by my magnifying lenses. I couldnāt see the whole patient. I had to trust my team to tell me what I might be missing.
But trust isnāt a givenāitās built.
I empowered everyone in the room: from the head nurse to the newest intern. Because leadership isn’t doing everything yourself. It’s creating a space where others are willingāand ableāto step up when it counts.
āGreat leaders multiply their eyes, ears, and insight. They donāt just leadāthey listen.ā
Lesson 4: Align Everyone to One Mission (Then Repeat It)
In surgery, alignment meant survival.
Outside the OR, it means focus.
Your team might be filled with talented individuals. But unless theyāre focused on the same outcome, youāll waste time, energy, and morale.
So remind them of the missionāoften. Repetition is not micromanagement. Itās leadership.
Want performance? Start with purpose.
Your Crisis-Ready Leadership Checklist
Whether you’re in the OR, the boardroom, or your businessāthese four principles apply:
ā 1. Stay Calm in the Chaos
Your energy sets the tone. Breathe before you speak. Calm is contagious.
ā 2. Communicate with Clarity
No fluff. Say what you mean. Ask for confirmation.
ā 3. Empower & Trust Your Team
You donāt need to do it all. You do need to build a culture of contribution.
ā 4. Align Around the Mission
Say it. Then say it again. Shared goals create unstoppable teams.
Final Thought: This Is Not Open-Heart Surgery
Leadership feels like life-or-death sometimes.
But unlike in the OR, in business you can pause, adjust, iterate, and try again.
So the next time pressure hits, remember:
Stay calm.
Communicate clearly.
Empower others.
Focus on the next step.
You donāt need to be perfect. You need to be present.